Shipping policy
Last updated: July 13, 2026
Every DSPEEDY product is made to order. When you place an order, your hat, t-shirt or hoodie is printed specifically for you by our production partner and shipped directly to your door. Because nothing sits in a warehouse, please read the timelines below.
Production time
All orders go into production after payment is confirmed. Production typically takes 2–5 business days, depending on the product and current order volume. Production time is separate from — and in addition to — shipping time.
During holiday periods (especially November–December), production may take a few days longer.
Shipping time
Once your order leaves production, estimated delivery times are:
| Region | Estimated shipping time |
|---|---|
| United States | 3–5 business days |
| Canada | 5–10 business days |
| Europe | 5–10 business days |
| Australia & New Zealand | 8–15 business days |
| Rest of world | 10–20 business days |
These are estimates provided by our carriers, not guarantees. Business days exclude weekends and public holidays.
Because our production partner operates print facilities in several countries, your order ships from the facility best positioned to reach you — often meaning faster delivery and lower customs exposure.
Order tracking
As soon as your order ships, you'll receive an email with a tracking number. Tracking can take 24–48 hours to show its first update. If your tracking hasn't updated in more than 6 business days, contact us and we'll investigate with the carrier.
Multiple items, multiple packages
If your order contains several items (for example, a snapback and a hoodie), they may be produced at different facilities and arrive in separate packages, possibly days apart. You'll only ever pay shipping as quoted at checkout.
Customs, duties and taxes
International orders may be subject to import duties, taxes or customs fees levied by the destination country. These charges are the responsibility of the recipient and are not included in our prices or shipping fees. Customs processing can also add time to delivery.
Incorrect or incomplete addresses
Please double-check your shipping address at checkout — orders go into production quickly and we can't always intercept them. If a package is returned to sender because of an address error made by the customer, we can reship it, but the new shipping cost is the customer's responsibility. If you spot an address mistake, contact us immediately and we'll try to catch it before production completes.
Lost, damaged or misprinted orders
If your order arrives damaged, misprinted, or doesn't arrive at all:
- Contact us within 30 days of the estimated delivery date for lost shipments, or within 30 days of receiving a damaged or misprinted item
- Include your order number and (for damaged/misprinted items) clear photos of the product and packaging
- We'll send a free replacement or issue a refund — whichever you prefer
If tracking shows a package was delivered but you haven't received it, check with neighbors and your local carrier first, then contact us within 30 days and we'll do our best to help.
Questions?
Reach us any time through our or at qvalitygoods@gmail.com. We're car people — we answer.